Job Introduction
Care Coordinator
Pay: £30,000.00 per year
Job Description:
Putting People first
We make homecare better for everyone. Those who work for us, those we work for and those supported by our dedicated and motivated carers.
NL Group is one of Yorkshire’s most established, innovative, and highly accredited healthcare recruitment agencies and healthcare staffing providers
We are looking for an enthusiastic, motivated and committed individual to join our ever growing team
Role of Care Coordinator
- Be a first point of contact for NL Group carers, nurses and service users to ensure care and support planning is timely and efficient
- Support the development of community care rosters ensuring our support is focused on individualised and person-centred care
- Developing care plans and rearranging them as necessary when difficulties arise liaising with care staff to manage care assignments.
- To be part of the rolling on-call team rota, providing out of hours support to our NL Group Nurses and Support Workers
- Pre-empting problems and managing day-to-day issues whilst identifying and offering solutions to ensure continued support to service users
- Interviewing new care staff and working with our onboarding and compliance teams to ensure all pre-employment checks are in place .
- Ensuring that NL Group staff deliver high-quality and personalised care to service users.
- Recruiting, training and supervising staff and communicating the needs of service users to nursing and care teams
- Ensuring health and safety compliance , undertaking service user visits ,checking on the care they've received and documenting it accordingly.
- Liaising with local community organisations authorities and maintaining good relationships with all stakeholders
- Ensuring that all activities such as personal care and medication administration meet the required standards
- Preparing reports related to the progress of service users
- Planning and utilising resources and staying updated with care standards and knowledge to ensure that service users receive the best care
Qualifications & Experience
- Candidates should possess NVQ Level 2/3 and above or Equivalent. Or be willing to work towards the qualification
- Excellent communication skills both verbal and written
- Excellent listening skills with an empathetic approach
- Experience working with care plans
- Ability to work well under pressure
- Experience with managing staff rotas and rota management software
- IT skills including Microsoft Office applications
- A calm and resilient approach to managing problems
- Highly organised, methodical work ethic and excellent attention to detail
- Driving is essential due to the nature of the role
This role currently operates on a 4:3 shift pattern (Mon, Tues, Sat, Sunday - Week 1 Wed, Thurs, Friday - Week 2) including bank holidays and weekends. The successful individual will be part of an on call weekly rota
We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
As you would expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you will work for is NL Group Limited and by applying for this job we will need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy
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