Job Introduction
Care Coordinator
Salary: £30,000 per year
Location: Priory Park, Hessle
Shift Pattern: 4:3 rota (Days & Nights: 8am–8pm / 8pm–8am)
Driving Licence: Essential
Putting People First
At NL Group, we’re committed to raising the standard of homecare—for the people we support and the people who work with us. We’re growing, and we’re looking for a proactive, organised Care Coordinator who thrives in a fast-paced environment and wants to play a key role in delivering outstanding, person-centred care.
This is a dynamic role where no two days are the same. You’ll be at the heart of operations, ensuring care is delivered safely, efficiently, and to the highest standards.
What You’ll Be Doing
- Acting as a key point of contact for carers, nurses, and service users, ensuring smooth day-to-day coordination
- Creating and managing staff rotas, ensuring care is delivered effectively and consistently
- Developing and updating person-centred care plans in response to changing needs
- Supporting and guiding care staff to deliver high-quality care
- Participating in the on-call rota, providing out-of-hours support when required
- Proactively identifying and resolving issues to maintain continuity of care
- Conducting service user visits to monitor care quality and compliance
- Ensuring all care delivery meets health & safety and regulatory standards
- Building strong relationships with families, professionals, and local stakeholders
- Monitoring care delivery, producing reports, and maintaining accurate records
What We’re Looking For
- NVQ Level 2 or 3 in Health & Social Care (or willingness to work towards)
- Previous experience in care coordination or a similar role
- Confident managing rotas and care schedules (experience with rota software preferred)
- Strong communication and interpersonal skills
- Ability to stay calm under pressure and solve problems effectively
- Highly organised with excellent attention to detail
- IT literate (Microsoft Office and care systems)
- A full UK driving licence and access to a vehicle
Why Join NL Group?
- Competitive salary of £30,000 per year
- Structured 4:3 shift pattern offering work-life balance
- Opportunity to be part of a supportive, growing organisation
- Ongoing training and professional development
- A role where you can make a genuine difference every day
Our Commitment
We are proud to be an equal opportunities employer and welcome applications from individuals of all backgrounds. As a Disability Confident Committed employer, we actively promote an inclusive and supportive workplace.
Safeguarding is at the heart of everything we do. All roles are subject to safer recruitment processes, including DBS and relevant compliance checks.
Ready to take the next step in your care career? Apply today and be part of a team that truly puts people first.
INDHP